How do I change my batch E Billing/Batch invoice Auto Messages

When a batch of invoices is launched, patients will receive the first message as scheduled and reminders to pay in subsequent messages if you choose. You can edit the launch and reminder message templates, enable, and disable the reminders with these steps:

Go to Messaging > Auto Messages

2. For the first message that's sent when the batch originally launches choose Batch E-Billing Initial from the Auto Messages drop down menu

3. Toggle Enable SMS Text to ON

4. Adjust the message body text

5. Save preferences

Follow the same steps to change the other batch invoicing auto message templates:

Batch E-Billing Before Due Reminder: If you'd like to change the wording for those who are approaching their due date from the wording to those who are past due. Will send 1 week after the initial batch and again 2 weeks after the initial batch on the same day and timeframe as the initial batch message.

Batch E-Billing Over Due Reminder: If you'd like to change the wording for those who are approaching their due date from the wording to those who are past due. Will send 1 week after the initial batch and again 2 weeks after the initial batch on the same day and timeframe as the initial batch message.

Batch E-Billing Timed Reminder: If you'd like to change the wording for those who are approaching their due date from the wording to those who are past due. Will send based on the number of days, hours, minutes after the initial batch message that you set up.

BATCH REPORTS

YELLOW: 1-59 Days Over Due Date
ORANGE: 60-89 Days Over Due Date
RED: 90+ Days Over Due Date