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<h2>How do I select a text template?</h2>
<p>Use the <strong>'SMS Template'&nbsp;</strong>from the drop-down menu shown to&nbsp;pull in the '<strong>SMS Message'.</strong>&nbsp; The template will appear in the box below with a preview of custom fields.&nbsp;</p>
<p><img src="https://cdn.livechat-files.com/api/file/kb/file/16895055/adea3f0534-7caf50582ffbef5d628c.jpeg"></p>
<p><strong>Note: </strong>The business&nbsp;name and customer first name are&nbsp;already set up in the system. You can create custom fields 1-7 in the&nbsp;<strong>'Settings'</strong> section.&nbsp;</p>
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HOW DO I SELECT A TEXT TEMPLATE?

Use the 'SMS Template' from the drop-down menu shown to pull in the 'SMS Message'.  The template will appear in the box below with a preview of custom fields. 



Note: The business name and customer first name are already set up in the system. You can create custom fields 1-7 in the 'Settings' section. 

 

 
 

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